Yes. BrunoMensWear® makes express deliveries to all the States of the Mexican Republic, however, there are some zip codes where they tend to take a little longer due to the lack of delivery, but do not worry! In case your delivery suffers from this situation, we will contact you.

To deliver the products right at the address you indicate, under the best conditions and in the shortest possible time, at BrunoMensWear® we use the UPS INTERNATIONAL as a strategic partner in the parcel service.

Remember that at the moment it is not possible to choose which parcel will deliver at your home, as it is automatically assigned depending on the characteristics of the product (dimensions and weight) and the geographical area in which the order will be delivered.

Yes. Regarding the delivery date if you can choose, unfortunately we can not schedule any time to deliver your products, since the parcel has specific routes to follow according to the geographical area.

However, when your product is shipped, we will send you an email where you can know the estimated delivery date.

The shipping cost will be determined at the time of departure and depends on the number of items purchased, as well as the shipping method selected. At the moment it is not possible to choose which parcel delivery your order because we occupy a strategic partner for international shipments, rest assured that BrunoMensWear® will always do its best to offer the cheapest rates available. Keep in mind the additional customs costs and obligations incurred are your responsibility and may vary outside of Mexico.

Please visit the “
SIZES
” section of our website, where you will find a table with the sizes and measurements used by BrunoMensWear®. If you have a more specific question or are still concerned about what size is best for you, do not hesitate to send us an email to contacto@brunomenswear.com.mx.

After your order is placed you usually require 1 to 7 business days for the process. Special orders can take up to 10 days to ship. We do not send or deliver packages on holidays in Mexico, or on Sunday. Weekend orders (Sunday), including Saturday afternoon and evening will start processing on Monday.

Immediately after confirming and paying for your order, you will receive a confirmation email. A second message with tracking information of the package will be sent when your order is shipped. If you need to contact us directly, please send an email to ventas@brunomenswear.com.mx Please be sure to include your full name and order number in the message.

As part of our sales policies, we process all orders as quickly as possible, so they are not always able to modify or cancel them. Please send us an email to ventas@brunomenswear.com.mx immediately including your name and order number and we will gladly help you as much as possible.

Yes. In BRUNOMENSWEAR we respect 100% your right to data protection, for this reason, we use the highest levels of security to protect both your personal data and your payments.

All your information is encrypted using the best 256-bit SSL protection system, in addition, we have a card information backup service managed by Visa CyberSource. This system stores encrypted data securely, giving you the opportunity, if you wish, to enter your card data only during your first purchase.

For more information, see our Terms of Use.

For your convenience we have several reliable, fast and secure payment methods, We accept VISA, MasterCard, American Express, PayPal, MercadoPago, Bank Deposits and Interbank Electronic Transfers.

Yes. In BRUNO MENS WEAR you can use international cards. Based on our experience, we suggest you use your “PayPal” account in case your card is international. This is due to the fact that banks that issue international cards tend to reject several e-commerce transactions abroad.

A transaction through PayPal is accepted more easily.

Yes, at BrunoMensWear® we guarantee 100% the security of your payments. When paying with your credit or debit card, all your information is encrypted using the best 256-bit Secure Sockets Layer (SSL) protection system. So you can rest easy, we do not keep any data of your card since we have payment providers recognized nationally and internationally.

Yes. We ask you to please request your invoice at the time of making the purchase, in case of not requesting it at the moment, Do not worry! then you have 7 calendar days to request it.

At BrunoMensWear® we fully respect your right to privacy; The information you give us is used exclusively for the processing of your orders.

Through your account, you can access your personal information at any time to edit and update it. Please be assured that, under no circumstances, we will share your information with third parties.

For more information, please consult our Privacy Policies.

We offer a full 7 day refund from the time your order arrives if you are not completely satisfied with your purchase. Please note that in accordance with the SANITARY REGULATIONS of MEXICO, we are not allowed to accept returns or changes in any swimsuit or underwear.

In addition to any item made to order and/or special order(s) in whatever material it has been made and in BrunoMensWear® articles can not be returned, exchanged or reimbursed in any way.

AS WELL AS ALL THOSE ARTICLES PRODUCT OF FINAL SALES IN PROMOTION OR MERCHANDISE WITH DISCOUNT. Please visit “CONDITIONS OF USE OF THE WEBSITE” for more details about the return policy.

While we strive to fill all orders in full, some items may be temporarily out of stock or seasonal so in a period no longer than 8 business days will be filled more. For discontinued items, we will let you know immediately. If you have a question in a particular style please send your email to ventas@brunomenswear.com.mx with your question.

All items are sold on a first serve. This means that the items you have in your shopping cart may not be available later. The only way to reserve these items is to complete your order as soon as possible.

At the moment, international orders are not possible, they are sent directly to the address you gave us in your order.

As a Company committed to a Better World for ALL, we do our best to be as green as possible. For this reason we do not produce printed catalogs. You can see the entire collection online at BrunoMensWear® and also check out our online publications on our social networks.

For users who have forgotten their password, here are the following options:

1. Open the application and click on Account -> Forgot my password? Enter the email associated with your account.
2. An email will be sent to your inbox – be sure to check your spam folder and the “Promotions” and “social” tabs, if you use Gmail.
3. Click (or left click, and then copy and paste in the address bar of your browser) in the link of the email. When you have done it, please follow the instructions to create a new password.if you accidentally select the link instead of pasting it into your browser, please resend another, the link only works once.

Remember that the password is case sensitive, so if you use uppercase letters, you must use uppercase letters when logging in on future occasions. Also, remember, do not give any personal information, such as your password.